Client service agreement

TATTOO PAYMENTS AND DEPOSITS

This Tattoo Payment and Deposit Agreement (“Agreement”) is between Rebel Mettle Tattoo (“Business”) and you, the client (“Client”). By agreeing to this contract, you acknowledge and agree to the following terms before making any payment or deposit for tattoo services.

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PAYMENT AND DEPOSIT TERMS:

   •    Non-Refundable Deposit: A non-refundable deposit of $100 is required at the time of booking.

   •    This deposit will be applied to your final bill upon completion of each tattoo session.

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DEPOSIT POLICY:

   •    Please note that this deposit is non-refundable under any circumstances.

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RESCHEDULING POLICY:

   •    To avoid a penalty, any rescheduling must be made at least 48 hours before your scheduled tattoo appointment.

   •    If you reschedule within 48 hours of the appointment, you forfeit the deposit and another will be needed to reschedule.

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ARTIST AVAILABILITY:

If your scheduled tattoo artist is unavailable due to unforeseen circumstances, Rebel Mettle Tattoo will either:

   •    Transfer your deposit to another qualified tattoo artist within our studio, or

   •    Issue a studio credit for the full deposit amount, which can be used for future services at our location.

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CLIENT RESPONSIBILITIES:

   •    Providing Accurate Information:

You are responsible for providing correct spelling, design details, and specific instructions for your tattoo. Rebel Mettle Tattoo and its artists will not be held liable for any errors resulting from incorrect information provided by you.

   •    Review and Confirmation:

Before the tattoo process begins, you must review and confirm all design details. Once the tattooing begins, this confirms your full acceptance and approval of the design.

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TOUCH-UP POLICY:

   •    Free Touch-Up:

We offer one (1) free touch-up within one (1) year of the completed tattoo, and no sooner than 90 days after the initial session to allow for proper healing.

   •    Exclusions:

Free touch-ups do not apply to high-pain or poor-healing areas, including:

   •    Below the wrist (hands)

   •    Below the ankle (feet)

   •    Elbow and ditch (inner elbow)

   •    Above the collar (neck & head)

   •    Additional Touch-Ups:

Any additional work in these areas beyond the one (1) free touch-up will be charged at full price.

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NO-SHOW POLICY:

   •    If you fail to arrive within 15 minutes of your scheduled appointment time without contacting the studio, you will be considered a no-show, and your deposit will be forfeited.

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ACCEPTED PAYMENT METHODS:

We accept cash, approved payment cards, Venmo, Paypal and Apple Pay.

We do not accept CashApp, Zelle, or checks.

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AGREEMENT TO TERMS:

By making payment and agreeing to this Tattoo Payment and Deposit Agreement, you confirm that you have read, understood, and agreed to the terms outlined above.

You acknowledge that you have had the opportunity to ask questions and have had those questions answered to your satisfaction.

By paying for your tattoo services, you confirm that you have read this Agreement in its entirety, understand its contents, and agree to be legally bound by its terms.